Policies, Procedures and Agreements

the small print

Bookings & Cancellations

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Please note booking closes 6 hours prior to the start of each class/event.

 

GROUP CLASSES

Sometimes we cancel: We require a minimum of 3 students to book in order to run a group class. If less than 3 students book we will let you know that the class has been cancelled via email and/or through our WhatsApp group (drop April a message (284) 499-1702 and she can add you to the group).

Sometimes you cancel: We understand "stuff" comes up. If you need to cancel please give us at least 6 hours notice to receive a full refund or class credit. If you give less than 6 hours notice then 50% of the price will be charged. If you book and don't show up then the full amount will be charged. 

1-2-1 SESSIONS/RETREATS/SPECIAL EVENTS

For 1-2-1 sessions, retreats and special events we operate a 24 hour cancellation policy. If less than 24 hours notice is given then we will charge you 50% of the agreed price for that session.

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Covid Protocols

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​Social distancing is required at all our venues in accordance with government guidelines.

BRING YOUR OWN PROPS (BYOP)

As part of our COVID protocol we no longer are allowed to loan props. You must bring your own mat (apologies but we can not allow you to practice on the studio floor without one) and your own strap, blocks and bolster if you use these.

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Accepting Liability

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In any physical activity, risk of serious physical injury is possible. Yoga is no substitute for medical diagnosis and treatment. Some yoga poses are not recommended for individuals with certain conditions (e.g. cardiac illness, later stages of pregnancy, herniated disks, post-surgery etc.) with this knowledge, the student assumes the risk of the yoga practice and releases our qualified teachers from any liability claims. 

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Payment

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GROUP CLASSES/RETREATS/SPECIAL EVENT

Please pay your teacher directly with cash or check prior to or immediately following your class or you can buy a "class card" whereby you purchase a 10 class pass from your teacher ($120 - saving you $3 off the drop-in price) and then present the card to your teacher before or after class. 

1-2-1 SESSIONS

For these sessions cash or check must be provided either before or immediately following the session. You will not be permitted to book another session until your payment is settled.

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